5 minutes
It took our PR staff 5 minutes to respond to the residents’ messages in social media in the event of failures.
We think about the residents
Because it is them who we develop our business with. We answer questions and listen to their needs. We change for them. We are getting closer to each other. By the house, in the network, here and now.
2000
customers
learn more21 887
connections
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2 000 customers
In 2018 about 2 000 customers visited the Customer Service hall of the GPEC Group.
21 887 connections
In 2018 the GPEC Group Customer Service employees answered 21 887 phone calls replying to the queries of our residents.
minutes
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We think about the surrounding
Because we operate in it and are part of it. We create networks with cities. Relation, partnership and heating networks. We provide the surrounding with heat and energy. We breath together.
9
measurement stations
learn moreWe care for the air quality in Pomerania
9
the GPEC Group and the Agency of Regional Air Quality Monitoring in the Gdańsk Metropolitan Area (ARMAAG) take care of air quality in the Tricity together – the GPEC car carries the ARMAAG experts to 9 measurement stations.
new
cycling actions
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Cycling actions
GPEC Group supported the European Mobility Week initiative
in Starogard Gdański aimed at promoting sustainable transport
in cities and municipalities and change of behaviour of urban residents.
In addition, there are bicycle stations operating in Sopot and Tczew
to encourage switching to a healthier and more environmentally-friendly
means of transport.
We think about the employees
Because we create the company together. We communicate directly. We want to be healthy. We work effectively – at the workplace. We rest – at home. We share common values. We compete (and gamificate) in a healthy way.
8
sport teams
learn moreWe encourage physical activity
8
Bicycle rental centres for the GPEC Group’s employees have been built in 8 locations – in Gdańsk, Tczewo and Starogard Gdański. They can be used at will both during worktime, e.g. going to a meeting, and during free time.
8
8 sport teams have been set up in the GPEC Group, as requested by the employees. During the co-financed activities, the employees can practice diving, yoga, volleyball or running.
A fitness trainer works for the GPEC Group and conducts activities during worktime: from multi-sport, through yoga, to breathing classes. In 2018, on average over 70 people a day took part in the classes!
2h
for the family
3h
for the team
+4
additional free days
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We encourage rest
2
The company participates in the Polish nationwide action “2 hours”. Because there is no better reason for a Friday evening to be spent with loved ones.
3
Each quarter, any team of theGPEC Group can leave work 3h earlier.
3
4
In the Gpec Group, we work intensively, but also take more rest. The company provides employees with 4 additional days of holiday a year.
400
accounts in the Game
learn moreit's good that GPEC ensures gamification
Gamification covers motivational and team-building activities for employees, as well as business-related activities.
The gaming platform with individual accounts encourages developing and fostering good pro-health habits. The employees learn to improve regularity in their actions, gain new skills and overcome their own limitations by taking up the thematic challenges in the game. At present, there are 400 active accounts.
The team effort inherent in the tasks support building interpersonal relations and team spirit within the organisation. The employees choose the composition of their teams and the types of tasks they want to get involved in. Each edition of the Team Tournament takes a different form: there are tournaments focused on sports, thematic tournaments, escape room or games based on photographic riddles.